Security Guarding
Key Holding & Alarm Response
We hold your keys and attend the alarm, so no member of your staff has to drive to a dark site at three in the morning.
We hold your keys and attend the alarm, so no member of your staff has to drive to a dark site at three in the morning.
Key holding removes a genuine risk that most businesses carry without thinking about it: sending an untrained employee, alone, to premises where something may have triggered an alarm. We take that call instead.
Your keys are held securely and logged. When an alarm activates, our control room dispatches an officer who attends, carries out an external and internal check, resets the system where safe, secures the premises and reports back with a written account of what was found.
We can also open and close your premises daily, so staff never wait outside for a colleague with keys and closing procedures are followed consistently and recorded.
Attendance depends on the site location and time of day. We agree a realistic response standard with you at survey rather than quoting a figure we cannot hold to everywhere.
Keys are held without any address information attached, logged against a reference number only, and stored under controlled access.
The officer secures the scene, contacts the police and your nominated contact, and stays on site until the premises are made safe.
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Speak to our operations desk about key holding & alarm response and we'll advise on the right cover for your site.